Accessibility Statement

Accessibility Statement for Gardeners Cowley

Gardeners Cowley is committed to providing an accessible and inclusive online experience for all customers in the Cowley area, including people with disabilities. We aim to make it as easy as possible for everyone to learn about and access our gardening services, information, and support.

Our Commitment to Accessibility

We are working to ensure that our website and online content support a wide range of users, including people who use assistive technologies or have different access needs. Our goal is to offer a welcoming and accessible experience for anyone looking for gardening services in the accessible Gardeners Cowley area.

We take accessibility into account when we design, build, and update our website, and we regularly review our content to identify and resolve potential barriers.

Standards and Compliance

Our aim is for the Gardeners Cowley website to conform to the Web Content Accessibility Guidelines WCAG 2.1 at Level AA. These guidelines are recognised internationally as a benchmark for creating accessible digital content and cover a wide range of recommendations for making online information more perceivable, operable, understandable, and robust.

While we continue improving our website, we are committed to maintaining and enhancing our level of WCAG 2.1 AA alignment over time, particularly as new guidance and technologies become available.

Screen-Reader Support

We design our website so that content is accessible to users who rely on screen readers and other assistive tools. This includes clear content structure using headings, paragraphs, and lists, text alternatives for images where appropriate, and meaningful page titles that describe each page accurately.

Our intention is that users of common screen-reader software can navigate our pages, understand the content, and access information about our gardening services in Cowley without facing unnecessary barriers.

Keyboard Navigation

The Gardeners Cowley website is intended to be fully usable with a keyboard alone. Visitors should be able to move through menus, links, forms, and interactive areas using standard keyboard commands, such as the Tab, Shift plus Tab, Enter, and arrow keys.

We aim to provide a clear visual focus indicator so that users can see which element is currently selected when navigating with a keyboard. This helps all users, including those who cannot use a mouse or touchpad, to move around the site efficiently.

Accessible Use of Colour, Text, and Layout

We work to ensure that text and important visual elements have sufficient colour contrast against their backgrounds, in line with WCAG 2.1 AA recommendations. We aim to use readable font sizes and simple layouts that do not rely on colour alone to convey meaning or instructions.

Where possible, we provide clear labels, headings, and instructions for forms and interactive features so that all users, including visitors in the accessible Gardeners Cowley community, can understand how to complete tasks online.

Ongoing Improvements

Accessibility is an ongoing process. We regularly review our website, test new features, and respond to feedback to improve the experience for everyone. As our gardening services expand and our online information grows, we remain committed to enhancing accessibility across all areas of our digital presence.

Contact for Accessibility Requests

If you experience any difficulty using the Gardeners Cowley website, encounter content that is hard to access, or need information in a different format, you can contact us to request support. Please include details of the page or service you were trying to use, the type of problem you encountered, and any assistive technology you use, if you are comfortable sharing this information.

We will review your request and aim to provide a helpful response within a reasonable time. Your feedback helps us improve the accessibility of our website and ensure that our gardening services remain available to everyone in the Cowley area.